We plan to post the December 2003 Internet monthly update to our five monthly update websites on Wednesday, November 26th.
The December 2003 disk update will be processed Tuesday, November 25th and Wednesday, November 26th.
Disks will be shipped Wednesday, November 26th. You should have the November Update in your office by Monday, December 1st. Unless you have made arrangements to purchase your diskettes, please return your October disks ONLY AFTER you have successfully installed this November 2003 Update. October disks are your backup in case you should have problems installing the November edition.
IMPORTANT NOTE: Subscribers who are receiving disks can save up to $80 per year by switching to updates by Internet. Please read the last part of this bulletin for complete details. Don't wait for your next subscription invoice to make the change. Compulife will bonus your subscription renewal deadline for switching from disks to internet.
VERY IMPORTANT NOTE: For disk update subscribers renewing after January 1, 2004 the annual subscription price for receiving monthly updates by disk will be $20 per year higher. Prices for internet updates will be unchanged, and will be $100 per year less than disk updates.
As we discussed in the September monthly bulletin, there are a couple of Return of Premium products that we are not currently quoting due to the calculation methods employed by the life companies who offer those products. The two companies are Peoples Benefit Life and Life Investors, both part of the Aegon group.
Essentially these companies determine their ROP premiums by applying a factor to the basic premium of the policy (without ROP). The factor times the basic premium equals the ROP premium. We have now come up with a design concept which will allow us to replicate that calculation without having to do a significant re-tooling of our system. However, our existing DOS, Windows and Internet engines will not have the added functionality needed to quote this and so that creates potential conflicts between old comparison engines and new data. We have come up with a way to handle this conflict. Š
To ensure that the old comparison engines (software programs) are not mixed with the new data, we have now moved ROP products into their own separate categories which the old engines are unable to quote. The new categories are not accessible except by the new comparison engines that have been modified to process them. As always, there will be free internet engine software upgrades to customers who use that software.
This change does result in a negative implication for some of our existing subscribers. We have NOT added the new ROP categories to the DOS program and so the option to quote ROP products is no longer available in DOS.
We have not been moving the DOS software forward due to the complete absence of demand for DOS programs. While a number of our existing subscribers use the DOS software and love it, they are the ONLY people who want to use our DOS software.
All customers to the full version of Compulife have BOTH DOS and Windows versions of Compulife already on their computers. Therefore, if you need to run an ROP quote you can fire up the Windows version of Compulife and use that. If you don't know how to run the Windows version call us at 800-567-8376 or 800-798-3488 and we'll help you to get started. There are also tutorials on our www.compulife.com website under the last option: "Forms, applications, instruction tutorials, etc."
We believe that the Windows version is what you need to be using. For the past 5 years our Windows software has gotten the vast majority of our development attention and it is now the far more powerful version of our software. It is only our commitment to the wishes of existing software customers that keeps us from just bringing the DOS product to an end at this point. Once again, if you are using the DOS version you are missing out on important features and capabilities. Eventually, the DOS version will cease to exist; but not yet.
Compulife has now discontinued Compulife Lite. Those of you who have been receiving Compulife Lite by disk are now receiving the full Compulife program on disks. This is a free upgrade until the end of your Compulife Lite subscription. If you wish to renew and receive disks you will need to pay the higher disk edition prices. Š
Compulife Lite subscribers are receiving a special letter explaining some very attractive upgrade options. If you are a Compulife Lite subscriber, and have missed seeing that letter, contact us immediately at 800-798-3488.
Disk edition prices have been increased by $20 per year for new customers. As previously announced, the new prices are not effective until January 1st for existing subscribers.
We hope that most subscribers will take advantage of the significant discounts offered to those who obtain updates by Internet.
The new ROP comparison categories are NOT in the cheaper version of Compulife and the ROP products that were once in the "Term4Sale - Agent Edition" have been removed. To counter-balance the removal of these products "Term4Sale - Agent Edition" customers have a special price upgrade opportunity until November 14th.
Available now and until November 14, 2003, existing "Term4Sale - Agent Edition" customers can upgrade to a full Compulife system for half the normal upgrade fee. For example, if you are currently using "Term4Sale - Agent Edition" and have six months to go in your subscription, the normal upgrade fee would be:
6 / 12 X ($199 - $99) = $50
6 - the number of months remaining in your subscription
12 - the number of months of your original total subscription period
$199 - the price of the full Compulife (personal use)
$99 - the price of the Term4Sale - Agent edition
Until November 14th that upgrade fee will be cut in half. In other words, as in the the above example, the $50 would be cut to $25.
We will also permit customers doing the upgrade to have the option of a one time upgrade to a multi-year subscription. Normally a personal use subscription to Compulife is $199 plus $100 for each additional year Špurchased at the same time. If you take the above mentioned upgrade special, you can add as many additional years of subscriptions as you want, for ONLY $100 more per year.
Once again, this is a one time offer of upgrade for Term4Sale - Agent Edition customers and it is only available until Friday, November 14, 2003. If you upgrade you will not only have the new ROP product comparisons, you will also have the new "to age 100" comparison category which includes a number of the guaranteed no lapse to age 100 U/L products now available.
A new version of the Internet Engine is now available that includes the "to age 100" guaranteed category. Even so, Compulife will not be quoting that category or the ROP products at the www.term4sale.com website at this time.
We are concerned that these products are more complex and require additional consideration and explanation beyond mere price. That is where the agent comes in and we are not insurance agents. In the meantime Compulife will be developing and offering some editorial comment on these products at www.term4sale.com, and pointing out that subscribers to a full version of the Compulife program have further information about those products.
If you are using our Internet engine at your own website, and you want to quote these new categories, you can now do so if you obtain the new engine. And for those who are using our engine through authorized web providers, you are permitted to add those categories to your website providing that you are a subscriber to the full version of Compulife as opposed to the "Term4Sale - Agent Edition". While there is an Internet starter program that lets a first time subscriber have term quotes on their websites if they just purchase the "Term4Sale - Agent Edition", they will not be permitted to quote ROP or no lapse U/L plans.
And finally, we caution those who add ROP and no lapse U/L plans to their Internet quotes that you need to work with your internet provider to ensure that these products are properly explained to the public. In the event that there is a dispute that arises between you and a consumer later, you are on your own. Compulife assumes no liability or responsibility for your decision to add these products to your website.
One of the difficulties we have run into with Internet updates is the problem of people moving and not advising us of their new addresses. This means when we send out the renewal invoice, it doesn't get to the subscriber.
Currently the "Term4Sale - Agent Edition" generates its own invoice and Šwe have decided that we are going to allow the full version of Compulife and the trial versions of Compulife to do the same. We will still manually invoice each subscription renewal, but in the event you do not get that renewal, the system will be able to generate the invoice for you.
It should be noted that there will be a further enhancement to the refile option that is not yet functional. If you use the Health Analyzer, the program will refile the least expensive premium rate class for the product, which is available based upon the health criteria that you entered.
To go with that coming option will be a "Health Class Report" which will explain what classes were rejected by the program and the reasons why they were rejected. If the health criteria for that product was not provided by the company, the system will still pick the lowest premium available for the class selected. The health analysis report will indicate that health analysis was not performed for that company/product.
In July we introduced a new version of our program which offers a number of the new options that we had been promising. With that completed we are now moving forward with implementation of our multi- life quotes for up to 5 people.
Progress on those improvements was slowed by the introduction of new comparison categories for our U.S. subscribers. With that completed, work again will re-focus on the 5 life comparison.
Some companies permit a discount for husband and wife when they buy policies at the same time, while others do it also for business partners. Many that allow the discount for business partners will allow the discount for more than 2 partners and so the multi-life comparison button for non-spouse will eventually ask how many clients to do the comparison for and give the total premiums for that group. You will be able to file that group of 2, 3, 4 or 5 individuals into the Pick 12.
Once this function is completed our multi-life option will be completed.
For those who update by Internet, Compulife has gone to great lengths Što provide you with redundancy in our websites. Our main website is:
However, we keep another completely separate website, on a completely different server, in a completely different country, at:
Whatever we update to compulife.com, we also update to compulife.us or compulife.cc. If one website goes down, for whatever reason, the other is ready to serve you. That includes both monthly and mid-month updates.
For those doing monthly updates by Internet, we rely on three other websites to supply monthly updates. These are automatically checked and used by our automatic Internet update software.
For those not wanting to return disks there are two ways to eliminate the problem.
1. Switch to obtaining monthly updates by Internet.
Not only will you eliminate the expense and hassle of returning disks, you will save $80 per year in subscription fees.
To switch to Internet monthly updates, go to our webpage www.compulife.com and select the last menu choice "Forms, applications, instruction tutorials, etc." Under the section "License Agreements", the third license is the "Internet Update Endorsement". Print the endorsement. Once you have it, please read it carefully, especially the part where you agree that you have successfully downloaded and processed our "mid-month updates". If you haven't done that before, call us and we'll be happy to take you through the procedure. It's easy.
2. Disk Purchase Program
The other way to avoid returning the disks and the disk box each month is to pre-purchase them for $21 per year ($1.75 per month). Once you do that you can keep them for future reference, throw them away or return them for a credit (once each year) when you are invoiced for the following year. $21 costs you less than mailing back disks each month.